Business Partners must have a minimum of one designated Certified Consultant who meets the Competency Role(s) on their NetSuite account to sell a given product and fulfill the Business Partner’s authorization requirements. Certified Consultants are highly specialized individuals who have taken advanced training courses, and whom Abila has tested and confirmed as product experts. Certification is a critical component of ensuring that our clients receive high quality service.
Each new consultant must complete all courses in a Competency Role and pass the associated assessments to achieve certification status. Existing consultants must meet annual renewal requirements in order to maintain their certification status. Complete partner authorization and certified consultant benefits and requirements are available on Abila Connect. (Your Abila Partner Advocate can assist you with access.)
Consultant certification conveys the following benefits: